Job Description
Career Level - IC2
Oracle Hospitality delivers integrated technology solutions for hotel property management, casino and gaming, cruise, sales and events, and more. With guest expectations always evolving, hospitality operators need the right property management to drive innovations to deliver exceptional guest experiences. Oracle's cloud-based hotel software solutions accelerate the process with the simplest integration of best-of-breed solutions, regardless of their origin. With Oracle Hospitality, our customers can elevate their hotel operations, and create guest moments that matter.
The EMEA Consulting team is looking for a passionate German speaking Implementation Consultant to deliver our portfolio of solutions into our hotel customers.
The Implementation Consultant’s primary role is to provide the delivery of our Oracle Hospitality OPERA technology suite to our customers. The Implementation Consultant provides guidance on implementation, configuration, training and go live practices. Collaborates with Sales & Presales Representatives, Hotel Consulting Implementation Manager, Project Management Team and other team leaders. You will operate under minimal supervision and achieve results through strong subject matter expertise, leadership, collaboration and teamwork. The ability to communicate effectively internally and with our customers organization is a must.
The Implementation Consultant is a key team member for a successful project delivery and works very closely with the Project Manager to keep all project stakeholders informed of progress and challenges with the delivery activities on a regular basis through to successful project completion.
What You'll Do
You will be responsible for the installation and configuration activities, manager and end-user training, customer live processes and post live assistance. These activities are performed either on premises or remotely.
- Installation and configuration of the Hotel PMS System OPERA/OPERA Cloud with all modules
- Provide application training
- Be familiar with and adhere to the latest training and installation standards and procedures
- Submit timely and accurate project status and other required reporting
- Work with customers to ensure that contractual service expectations are exceeded
- Experience installing/configuring/training OPERA PMS systems
- Knowledge of hotel management procedures
What You'll Bring
- Work effectively with the client at all levels of the organization
- Proven ability to work unsupervised or as a team member in wider company teams
- A self-starter with initiative, drive and strong desire to succeed
- Familiarity with Oracle, SQL and Remote Connectivity Applications
- Previous experience in hospitality software products
- Basic working knowledge of Networks, PC ’s and troubleshooting installation issues
- Analytical problem-solving skills
- Superior communication skills, written and verbal
- Ability to work under stress and meet deadlines
- German and English fluently spoken and written is required
What We Will Offer You
- A competitive salary with exciting benefits
- Learning and development opportunities to advance your career
- Employee resource groups that champion our diverse communities
- Core benefits such as life insurance, and access to retirement planning
- An inclusive culture that celebrates what makes you unique
At Oracle, we don’t just respect differences—we celebrate them. We believe that innovation starts with inclusion and to create the future we need people with diverse backgrounds, perspectives, and abilities. That’s why we’re committed to creating a workplace where all kinds of people can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.
https://www.oracle.com/corporate/careers/diversity-inclusion/
Career Level - IC2
Responsibilities
Ensure the solution meets specifications and functions per customer specific operational work flow for multiple concepts, users, and service models. Resolve any gaps in functionality. Train the staff on the use of the new solution, and take the site live on the system after everything has been configured and everyone is trained. Ensure a smooth transition to the new system. Answer operational and application questions and consult the customer in a manner to transfer ownership of the system to the customer. After "go-live", provide technical support to the customer.
About Us
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.
When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.
We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.
Disclaimer:
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
- Which includes being a United States Affirmative Action Employer
