Service Manager (m/f) – Remote

Descrição da Empresa

Somos uma Consultora com competências multidisciplinares dotada de um portfólio que abrange diversas áreas, como Financeira, Telecomunicações, Automóvel. Desenvolvemos Produtos e Projectos. Estamos presentes em empresas de referência Nacionais e Internacionais. A nossa combinação única de soluções tecnológicas, metodologias e os nossos recursos humanos qualificam a entrega aos nossos clientes.

Descrição da Função

Match Profiler is an Information Systems consultant who has been working in the national and international market since 1999. We have multidisciplinary skills and IT know-how that allow us to contribute, optimize and progress with our clients. We are currently recruiting, for integration in our internal team/client, professionals with the following profile: Service Manager (m/f) – Remote What do you need to have: Hard Skills:

• Between 3 to 6 years of proven relevant professional experience in global IT operations
• Involvement in building IT solutions or operating IT solutions from a service perspective
• Monitoring and reporting KPIs and setting up SLA concepts
• Certification in ITIL is a plus
• Project management and experience working with technical teams
• Experience with service providers and management and monitoring of services
• Cybersecurity knowledge
• Business Fluent in English and German Soft skills
• Good communication
• Team spirit
• Proactivity
• Time management What we can offer:
• Personalized support from your team
• Your manager will take into consideration your motivations and suggestions
• Victories will be celebrated together
• Your HR and Support Teams will always be available to help
• Constant feedback on your work
• A network of hundreds of partnerships with companies from numerous sectors that offer you exclusive discounts (health, well-being, travel, gastronomy, culture, leisure, training, etc)
• And, of course, many gatherings and social events Localização
• Lisboa, Portugal