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German Speakers for Customer Service Representative - Full Paid Relocation

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluent in German and English, Experience in customer service preferred, Strong problem-solving skills, Attention to detail, Willingness to relocate to Greece.

Key responsabilities:

  • Assist customers through multiple communication channels
  • Resolve inquiries for a positive experience
  • Provide product and service information
  • Document interactions in CRM system
  • Collaborate to improve service delivery

Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
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Job description

Step into a rewarding career with Patrique Mercier Recruitment JP as a German Speaker Customer Service Representative!

This exceptional position offers you the opportunity to work for a leading international brand while enjoying a fully paid relocation to Greece. In this role, you will provide outstanding support to German-speaking customers, ensuring their inquiries are met with efficiency and professionalism. If you are passionate about customer service and fluent in German, this role is your gateway to an exciting adventure abroad!

Responsibilities
  • Assist German-speaking customers through various communication platforms, delivering exceptional service.
  • Resolve customer issues and inquiries, ensuring a seamless and positive customer experience.
  • Promote and provide information on products and services to drive company growth.
  • Document all customer interactions accurately in the CRM system for future reference.
  • Collaborate with colleagues to improve service delivery and customer satisfaction.
  • Engage in training initiatives to stay updated on company offerings and best practices.

Requirements

  • Fluent in German and English (written and spoken).
  • Excellent communication and interpersonal skills.
  • Proven experience in customer service roles is preferred.
  • Strong problem-solving skills and a customer-first attitude.
  • Ability to thrive in a fast-paced and dynamic work environment.
  • Strong attention to detail and commitment to quality service.
  • Willingness to relocate to Greece and embrace a new culture and lifestyle.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishGermanEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Customer Service
  • Detail Oriented
  • Verbal Communication Skills
  • Social Skills

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