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Dutch Speaking Technical Support Specialist in Greece (Relocation pkg incl.)

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluent in Dutch, spoken and written, Proficient in English, spoken and written, Experience in technical support preferred, Strong problem-solving skills, Ability to thrive in a fast-paced environment.

Key responsabilities:

  • Provide exceptional technical support to clients
  • Diagnose and troubleshoot technical issues
  • Deliver clear solutions for customer satisfaction
  • Maintain product knowledge for accurate assistance
  • Document interactions to improve services
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Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
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Job description

Are you a Dutch speaker with a passion for technology and customer service? Patrique Mercier Recruitment PT is thrilled to offer Dutch Speaking Technical Support Specialist roles in Greece, featuring a fully paid relocation package! This is an incredible opportunity to enhance your career while experiencing the beautiful landscapes and vibrant culture of Greece.

As a Dutch Speaking Technical Support Specialist, you will provide vital support to our Dutch-speaking clients who encounter technical issues. Your role will involve diagnosing problems, delivering effective solutions, and ensuring a seamless user experience. If you have a keen interest in technology and enjoy helping customers resolve their challenges, this position is perfect for you. Join our dedicated team and benefit from a comprehensive relocation package as you embark on this exciting new chapter!

Responsibilities
  • Offer exceptional technical support to Dutch-speaking clients.
  • Diagnose and troubleshoot technical issues through various communication channels, including phone, email, and chat.
  • Provide clear and effective solutions to enhance customer satisfaction.
  • Maintain thorough knowledge of products and services to assist clients accurately.
  • Document customer interactions and feedback to inform service improvements.
  • Collaborate with team members and other departments to ensure high levels of customer support.
  • Participate in ongoing training to enhance technical skills and expertise.

Requirements

  • Fluent in Dutch (both spoken and written) with excellent communication abilities.
  • Proficient in English, both spoken and written.
  • Previous experience in technical support or a related field is advantageous.
  • Strong problem-solving skills and the capacity to manage diverse technical inquiries.
  • Able to work effectively in a dynamic and fast-paced environment.
  • A friendly attitude and a genuine desire to help customers with technical challenges.
  • Willingness to relocate to Greece and embrace a new cultural experience.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishDutchEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Technical Acumen
  • Customer Service
  • Verbal Communication Skills

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