Offer summary
Qualifications:
Fluent in Latvian and English, Previous customer service experience preferred, Excellent verbal and written communication skills, Ability to multitask in fast-paced environments, Familiarity with CRM systems is a plus.
Key responsabilities:
- Provide high-quality support via phone, email, and chat
- Address and resolve customer inquiries and complaints
- Assist with product-related questions and after-sales support
- Document interactions and maintain records
- Collaborate with team members to meet performance targets