Offer summary
Qualifications:
High school diploma or equivalent, Proven experience in customer service, Excellent verbal and written communication skills, Strong problem-solving skills, Proficiency in customer support software.
Key responsabilities:
- Provide professional assistance via phone, email, and live chat
- Address customer inquiries and concerns efficiently
- Troubleshoot technical issues and guide customers
- Process orders, returns, and refunds accurately
- Collaborate with teams to ensure issue resolution