Complex Claims Adjuster – Elevate Your Career with Frontline Insurance!
Are you ready to tackle complex challenges and make a significant impact in the insurance industry? At Frontline Insurance, we’re not just a workplace – we’re a community of innovators, creators, and problem solvers on a mission to Make Things Better! We foster a collaborative, inclusive, and growth-oriented work environment where every team member can thrive and contribute to shaping the future of insurance.
About Us
At Frontline Insurance, our core values – Integrity, Patriotism, Family, and Creativity – guide everything we do. We’re committed to making a difference and achieving remarkable things together. If you’re passionate about handling intricate claims and mentoring others, your next career adventure starts here!
Why You'll Love Working Here:
At Frontline Insurance, we offer a comprehensive benefits package designed to support your overall well-being. Enjoy company-sponsored Medical, Dental, Vision, Life, and Disability insurance (both Short-Term and Long-Term). We also provide a 401k Retirement Plan with a generous 9% match, Pet Insurance for your furry family members, and four weeks of PTO. Plus, our business casual environment ensures you can feel comfortable while you do your best work.
Position Summary
As a Complex Claims Adjuster at Frontline Insurance, you will handle multifaceted claims that require strong investigative skills and a deep understanding of insurance regulations. Your role will involve analyzing coverage, evaluating damages, and preparing action plans. You’ll also mentor less experienced adjusters, assist with training, and respond to catastrophic weather events, as needed. This position demands technical expertise, attention to detail, and the ability to work extended hours based on business needs.
Key Responsibilities
- Claims Management: Verify facts of loss, analyze coverage, and adjust the entire claim, including collecting and reviewing all loss-related facts.
- Inspection and Communication: Contact insureds to schedule property inspections and keep them informed throughout the claim process.
- Investigation and Documentation: Determine the method and extent of investigation, review investigative materials, and document all claim actions.
- Claims Resolution: Apply advanced negotiation skills to resolve disputed claims, attend mediations, and coordinate the appraisal process.
- Mentorship: Serve as a mentor to less experienced adjusters and assist with training and development.
What You’ll Bring
- Experience: Minimum of 5 years’ experience in P&C Insurance, with strong knowledge of Florida insurance regulations and claims practices.
- Communication Skills: Solid written and verbal communication skills, with the ability to explain complex information clearly.
- Technical Expertise: Strong computer skills, attention to detail, and the ability to work effectively under stress.
- Licenses: Maintain a Florida 520 License and obtain licenses in Alabama, North Carolina, South Carolina, and Georgia, if not currently possessed.
- Education: A four-year college degree is preferred, along with prior experience with an insurance carrier or agency.
Work Environment
- Remote Work: This is a remote position, offering flexibility and the opportunity to work from the comfort of your own home. Extended hours, including evenings and weekends, may be required based on customer and business needs.
Ready to take on complex challenges and mentor the next generation of adjusters? Apply today and become a part of the Frontline Insurance family!
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