Offer summary
Qualifications:
1+ year experience as Technical Support Analyst, Experience with SQL and its queries, Basic understanding of Linux terminal, Advanced or fluent English required, Customer-oriented mindset willing to support.Key responsabilities:
- Communicate with customers via Helpdesk and video calls
- Identify, research and escalate customer problems
- Solve technical data-related issues using SQL
- Document regular cases and solutions
- Work cross-functionally with multiple teams