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Junior Operations Specialist

Remote:

Hybrid

Contract:

Full time

Experience:

Junior (1-2 years)

Work from:

Tbilisi (GE)

Offer summary

Qualifications:

Analytical thinker and problem solver, Proactive and adaptable mindset, Drive for initiative completion, Excellent communication in Georgian and English.

Key responsabilities:

Manage performance metrics for partners
Resolve issues with team collaboration
Communicate effectively with partners
Support couriers and restaurants operationally
Onboard and train new couriers and partners

Bolt Fintech: Finance + Technology Unicorn https://bolt.eu/

1001 - 5000 Employees

HQ: Tallinn

See more Bolt offers

Job description

<gh-intro>

<text>

We’re looking for an analytical and solutions-driven Junior Operations Specialist to help us grow our delivery operations in Georgia.

Please note that this position is procured by a third party representing a local partner. Bolt Group companies are not involved in the recruitment process

Please note that this is a full-time contract opportunity. The monthly gross salary for this role is 1690 GEL and Bi-Annual Bonuses.

</text>
</gh-intro>

<gh-about-us>
<title>About us</title>

<text>

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it’s all thanks to our people.
We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.
Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

</text>

</gh-about-us>

<gh-role-detail>

<title>About the role</title>

<text>

As a Junior Operations Specialist you’ll be responsible for onboarding new partners (restaurant & grocery & couriers), discovering and driving performance improvements. Let’s build the future of food delivery together!

</text>
</gh-role-detail>

<gh-responsibilities>

<title>Main tasks and responsibilities:</title>

<point>Successfully manage key performance metrics for our partner restaurants and grocery stores</point>
<point>Work closely with other teams in order to resolve challenging issues regarding couriers and partner restaurants</point>
<point>Effectively communicate with our partner restaurants and grocery stores both verbally and in writing</point>
<point>Support existing partner couriers and restaurants solve interesting operational issues</point>
<point>Onboard and train our new couriers and partner restaurants</point>

</bulletpoints>
</gh-responsibilities>

<gh-requirements>

<title>About you:</title>

<point>You are an analytical thinker with a passion for solving problems</point>
<point>You are proactive, adaptable, and eager to learn</point>
<point>You have a drive for leading initiatives and features till the end, even if the last mile is the hardest</point>
<point>You have excellent written and verbal communication skills in both Georgian and English</point>

</bulletpoints>
<text>

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!
</text>
</gh-requirements>

<gh-perks>

<point>Play a direct role in shaping the future of mobility.</point>
<point>Work in fast-moving autonomous teams with some of the smartest people in the world.</point>
<point>Accelerate your professional growth with unique career opportunities. </point>
<point>Take advantage of Bolt credits to ride our scooter and use our ride-hailing services for free.</point>
<point>Take care of your physical and mental health with our wellness perks.</point>
<point>Enjoy various team events to get to know your colleagues.</point>

</bulletpoints>
<text>*Some perks may differ depending on your location.</text>
</gh-perks>

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