Data Delivery Manager

Why Join Us?

At Contextual, we're on a mission to create groundbreaking AI products and solutions. We’re building language models that are customizable, scalable, trustable — and cite their sources. 

Our in-house team of data labelers creates high-quality data that’s used to evaluate and improve our AI models, and we’re now looking for a Data Delivery Manager to manage day-to-day data operations. As a Data Delivery Manager, you will be responsible for ensuring data is delivered in the right quality, quantity and time, and developing repeatable processes to scale delivery. As a founding member of Contextual’s Data Org, you’ll also help build the team from the ground up. 

We are obsessed with data quality, and your efforts will directly impact the long-term performance and success of Contextual. If you're up for the challenge, join us!

As Data Delivery Manager at Contextual, you will:

• Manage the delivery of datasets to Head of Data and to internal customers
• Plan team capacity and staffing needs each week, working closely with validators, senior copy-editor, and other team members. You’ll identify skill and capacity gaps, and find ways of filling them.
• Manage final quality control and standardization of data deliveries.
• Liaise with vendors to schedule data deliveries from external sources and provide feedback.
• Identify opportunities to improve, standardize and streamline our processes.
• Implement project management tools and identify tooling needs.
• Manage and implement performance review, probation and feedback processes for team members.
• Support with hiring and onboarding new team members.

You might be a good fit if you are:

• A natural facilitator, capable of enabling a dynamic and fast-growing team. 
• Proficient at juggling multiple projects and tasks at the same time.
• Excited to work in a fast-paced environment and skilled at meeting tight deadlines.
• Good at solving problems and showing ownership.
• Detail-oriented.
• Experienced in working with data and machine learning. 

Location: Remote. You must be available to work in EST timezone. This is a fixed-term contract that is initially available for 3 months full-time, with an option to extend as needed. If you have any questions, please contact data@contextual.ai