Business Development Manager

Description

The Business Development Manager is responsible for nurturing and expanding relationships with large, multi-state DSOs. Assigned up to 5 DSO customers, the Business Development Manager achieves sales quotas and assigned account objectives by introducing DDS Lab to clinics that are part of assigned DSOs, presenting the full range of products and services to the customer, monitoring customer sales performance and ensuring customer needs and expectations are met. The Business Development Manager is ultimately responsible for the growth in share of active offices of the DSOs that they call on.

The Business Development Manager works with all levels of the customers decision making team. At the customers corporate office, the Business Development Manager works with DSO leadership, clinical staff and corporate purchasing. At the office locations, the Business Development Manager works with the doctors and office managers. At all levels, the Business Development Manager is responsible for establishing productive, professional relationships and focus on providing solutions to customers laboratory needs.

Responsibilities

• Present all corporate marketing programs to the National Account headquarters and offices
• Track customer purchases and buying trends and determine sales opportunities
• Provide management with changes in customers financial, personnel or strategic status.
• Coordinates the involvement of company personnel, including, other sales team members, Field Support, customer service, or operations, in order to meet account performance objectives and customers’ expectations.
• Meets monthly sales targets and account management goals
• Responsible for maintaining an effective and harmonious working relationship with other sales management and field personnel whose support is essential for success.
• Conduct product training sessions at client locations (i.e., Lunch-and-Learns, evening programs, regional meetings, DSO annual meetings, etc.) 
• Record all training activity and client contact information in HubSpot
• Proactively contact, sell, and educate new and former clients as needed

Qualifications

• Bachelors degree and/or five years of B2B sales experience
• At least 3-5 years multi-state account management experience
• Previous outside sales experience is preferred; outside sales experience in dental or medical device is helpful
• Ability to effectively present information, communicate and respond to questions clearly and persuasively with clients, management and other key members of the company while maintaining a high level of professionalism
• Ability to read, analyze and interpret documents in English, such as professional journals, technical procedures, governmental regulations, and procedure manuals
• Ability to write reports and business correspondence
• Strong attention to detail
• Willing to travel
• Ability to multi-task, use personal judgment and utilize strong decision-making skills
• Knowledge of Windows operating systems software including but no limited to Word and Excel
• Excellent organization and time management skills
• High level of technical and material knowledge of dental products/terminology
• High School diploma or GED equivalent required
• Must possess a valid drivers license
• Must have a dependable car that can be used for company travel for which appropriate reimbursement is provided