Offer summary
Qualifications:
Fluent in German (C1), English (B2/C1), Residing in Croatia, Experience in Customer Support, Knowledge of customer support software, Computer literate and proficient in office applications.Key responsabilities:
- Provide exceptional service via inquiries
- Research and respond to customer inquiries promptly
- Identify and escalate issues to appropriate teams
- Document all customer interactions as per standards
- Collaborate with team members to improve service