Tech Admin Assistant

This is a remote position.

Responsibilities:

• Technical Support: Provide basic technical support to clients, assisting with software and hardware inquiries in both English and Spanish (preferred).
  

• Basic Financial Management & Bookkeeping: Manage basic financial records, bookkeeping, and internal business operations to ensure smooth day-to-day operations.
  

• Operational Efficiency: Organize and optimize internal business processes to improve performance and scalability.
  

• Personal Assistant Duties: Assist with schedule management, correspondence, and handling urgent requests as they arise.
  

• Client Interaction: Communicate with clients and their employees, including Spanish-speaking individuals, ensuring excellent support and collaboration.
  

• Learning & Development: Continuously adapt and learn new technologies and processes to improve support and business operations.
  

• Collaboration: Work closely with the executive team to develop and implement new ideas while providing excellent end-user support.
  

Requirements:

• Proficiency in Make.com, Axiom.ai, Google Workspace, Dropbox, Zoom, and a willingness to learn additional tools as needed.
  

• Knowledge of financial management and bookkeeping practices.
  

• Strong organizational skills with a focus on improving internal processes.
  

• Excellent communication skills in both English and Spanish (written and verbal) - Spanish speaking is just a preferred requirement
  

• Highly collaborative, with the ability to work closely with a tech executive and clients.
  

• Ability to multitask, prioritize urgent needs, and adapt to changing requirements.
  

• Experience in providing personal assistant support is a plus.
  

Scope:

• Respond to client inquiries within minutes.
  

• Handle an average of 15-30 support requests daily.
  

• Manage financial records and optimize internal processes.
  

• Support a tech executive in daily operations and schedule management.
  

• Collaborate with a remote team to ensure seamless IT and administrative support for clients.
  

• Continuously learn new technologies and streamline business operations.
  

• Monday to Friday from 7 AM to 4 PM with 1 hour unpaid lunch break