Offer summary
Qualifications:
At least 1 year in customer service/sales, Fluent in Ukrainian, Intermediate English proficiency, PC skills (Word, Excel), Ability to work night shifts.Key responsabilities:
- Communicate with VIP clients via various channels
- Analyze customer complaints for experience improvement
- Create activation plans for customer accounts
- Monitor client activity and reactivate as needed
- Increase deposits and turnover for VIP clients