Offer summary
Qualifications:
Fluency in Italian and English required, No previous experience needed, training provided, Strong verbal and written communication skills, Customer-oriented with problem-solving abilities, Basic computer skills are necessary.
Key responsabilities:
- Assist Italian-speaking customers with inquiries
- Deliver excellent service via phone, email, chat
- Resolve customer complaints promptly and professionally
- Maintain accurate records of interactions and transactions
- Collaborate to meet customer satisfaction goals