Microsoft Dynamics 365 Field Service Architect

About Us

Ludia Consulting is one of the fastest growing and innovative consulting firms in Microsoft Dynamics Finance & Supply Chain, Customer Engagement and PowerPlatform. We are looking for a team member that is committed to helping others and their communities while also growing professionally as part of our Ludia family.

We are not just a traditional organization; we are driven to help our partners and clients while delivering value every day. Our team members are also encouraged to grow by sharing their knowledge and experience through a multitude of community driven channels including local non-profit organizations.

Role Description

As a Microsoft Dynamics 365 Architect, you will be a key "solutionist" to understand and transition functional concepts into technical solutions using the Microsoft Dynamics suite and be comfortable discussing related aspects and features of Azure and Office365.

As part of your everyday tasks, you will also help lead sales pursuits, drive client requirements and work with Ludia Leadership and the Microsoft Product, FastTrack, and Sales teams to draft solutions for our partners. Our projects will include client facing meetings both remote and onsite, with occasional visits to Microsoft offices and training engagements.

This position combines a strong focus on consulting abilities with an equally important emphasis on client facing interpersonal skills. To achieve success, our architects demonstrate the ability to learn quickly, communicate ideas effectively, define and lead team efforts and utilize flexibility and creativity to present a variety of solutions.

Essential Functions

• Lead Microsoft Partner engagements around requirements discovery, customization, integrations, process architecture and system implementations
• Configure Microsoft D365 CE and Field Service, Field Service Mobile according to client specifications
• Collaborate with internal consultants and leaders to deliver best-in-class solutions for our clients
• Evaluate and report project risks assessment and analysis to internal/external stakeholders
• Collaborate with internal and external team resources in the implementation of data migration and translation, data integration, training and custom development and reports
• Conduct design review sessions with the customer to demonstrate completed work and gather adjustments and changes
• Exhibit Thought Leadership in the D365 CE / Field Service space and develop blogs, articles, and whitepapers

Skills & Competencies

• Undergraduate or master’s degree with focus on Information Systems, Operations management, Finance/Accounting or Computer Science or equivalent
• Energetic and thrives on learning new concepts
• Excellent communication skills and professional demeanor
• Ability to speak with clients at all levels within an organization
• Superb work ethic, positive energy and able to maintain a professional presence in difficult client facing situations
• Ability to work independently and as a team player to effectively meet project deliverables on time
• 5+ years of experience with Dynamics 365 Solution Delivery (CE/Field Service/Field Service Mobile)
• Industry best practice knowledge of business processes, issues, and technology especially related to the operation of a sales, marketing, customer service, and field service departments within an organization
• Experience implementing end-to-end Microsoft Dynamics 365 CE/FS projects
• 3+ years of experience with Power Platform solution delivery of either model-driven or canvas apps
• High level understanding of Power BI – data modeling, report/KPI creation, and deployment
• Experience with automating business processes and customer connectors with Microsoft Power Automate
• Experience with process mapping and data modeling for Dual-Write crossovers
• Strong skills in Office365 related technologies (SharePoint, Teams, Yammer, etc.)
• Proven track record in adaptability, teamwork, problem solving, results orientation
• Must be able to independently handle complex problems
• Ability to travel to client sites within the United States 

Benefits / Why Ludia

• Vast network of professional connections
• Team focused, no-blame culture
• Opportunities for professional growth
• Family/Community focused company
• Remote work-from-home
• Unlimited PTO
• Companywide time off at the end of the year
• Full health benefits, vision, and dental
• 401K
• …and more!

Join our growing team today! 

Ludia Consulting is an Equal Opportunity Employer. Applicants receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.