Offer summary
Qualifications:
At least 2 years in administration or support roles, Proficient in CRM platforms like Salesforce, Experience in troubleshooting and training, Familiarity with media management tools is a plus, Knowledge of G Suite and Microsoft Office.
Key responsabilities:
- Monitor CRM queues and manage account setups
- Provide troubleshooting and log support tickets
- Conduct user training sessions and maintain materials
- Perform User Acceptance Testing for system enhancements
- Collaborate with the CRM Operations Manager and teams