Offer summary
Qualifications:
MCP/A+/N+/M365 Certification or equivalent, 4-6 years of desktop support experience, Experience with Microsoft AD or Entra ID, Proficient in Windows OS and Office 365, Skills in troubleshooting network issues.Key responsabilities:
- Diagnose and resolve software issues
- Troubleshoot and maintain hardware problems
- Install and configure operating systems and apps
- Assist staff with setup and troubleshooting
- Log user incidents and manage accounts