Personal Travel Assistant - Remote

Job Title: Personal Travel Assistant - Remote
Company Name: Aurora Adventures Agency
Job Type: Full-Time

Company Overview:
Welcome to Aurora Adventures Agency, where we illuminate the path to unforgettable journeys. As a premier travel agency, we specialize in crafting bespoke adventures tailored to our clients' dreams. Join us on our mission to ignite passion for exploration and create lasting memories.

Position Summary:
Aurora Adventures Agency is seeking a Personal Travel Assistant to join our remote team. In this role, you'll provide personalized support and assistance to clients, ensuring seamless travel experiences from start to finish. If you have strong organizational skills, excellent communication abilities, and a passion for delivering exceptional service, we want you to be a part of our team.

Key Responsibilities:

• Serve as the primary point of contact for assigned clients, managing their travel inquiries, reservations, and itinerary updates remotely.
• Coordinate all aspects of travel arrangements, including flights, accommodations, transportation, and activities, according to clients' preferences and needs.
• Proactively anticipate and resolve any issues or concerns that may arise during travel, providing prompt assistance and creative solutions to ensure client satisfaction.
• Provide personalized recommendations and advice to clients, offering insights and expertise to enhance their travel experiences.
• Liaise with travel partners and vendors to secure bookings, confirmations, and updates, maintaining clear communication and accuracy.
• Maintain organized records of travel bookings, expenses, and client information remotely, ensuring confidentiality and compliance with company policies.
• Collaborate closely with team members to support the overall success of the department and ensure a positive client experience.

Benefits:

• Competitive salary commensurate with experience.
• Comprehensive health, dental, and vision insurance plans.
• Retirement savings plan with company matching contributions.
• Paid vacation, holidays, and sick leave.
• Opportunities for professional development and career advancement.
• Travel perks and discounts on vacation packages, accommodations, and more.
• Supportive and collaborative work environment with a team dedicated to creating unforgettable travel experiences.

Qualifications:

• Previous experience in travel coordination, customer service, or a related field preferred.
• Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients remotely.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines effectively.
• Proficiency in using office software and online reservation platforms.
• Passion for travel and a deep understanding of different destinations, cultures, and travel styles.
• Ability to work independently and as part of a collaborative team in a remote environment.
• Flexibility to adapt to changing priorities and client needs.

Join Us:
If you're passionate about travel and customer service and ready to embark on an exciting career with Aurora Adventures Agency, we want to hear from you! Apply now to become a Personal Travel Assistant - Remote and help us create unforgettable travel experiences for our clients!