Applications Analyst & Technical Support Specialist

Description

Are you passionate about technology and love solving problems? This role offers you the opportunity to join a dynamic team and make a real impact. In this hands-on position, you will troubleshoot software issues, analyze applications, and ensure smooth operations. You’ll also provide clear and helpful support to our users.

Responsibilities

• Investigate and fix technical glitches to keep our applications running efficiently.
• Analyze existing software to assess if it meets our changing needs.
• Explain complex technical concepts to users in an approachable manner.
• Work on exciting projects aimed at upgrading and improving our software systems.
• Collaborate with colleagues across different areas to ensure seamless operations.
  
  

Qualifications

• Minimum of 3 years of experience supporting and maintaining software applications.
• Associate’s degree in Web Design, Application Development, or a similar field (or equivalent experience).
• Proficient with Microsoft Windows & Office Suite.
• Strong communication and problem-solving skills.
• Eager to learn and stay updated on the latest tech trends.
  
  

Preferred Skills

• Experience with technical writing and documentation.
• Knowledge of programming and development languages.
• Familiarity with specific software like accounting systems, reporting tools, or project management platforms.
  
  

Benefits

• Make a difference by seeing the direct impact of your work on team success.
• Opportunities for ongoing training and development through exciting projects.
• Gain support from a friendly and collaborative team.
• Enjoy a comprehensive benefits package including health insurance, paid time off, and more!
  
  

Employment Type: Full-Time