Offer summary
Qualifications:
High School Diploma or GED, At least one year of customer service experience, Ability to work remotely in the vicinity of Van Buren, AR, Comfortable using a computer for operations, High-speed internet service (min. 25 mbps download).
Key responsabilities:
- Assist customers with credit-related inquiries via inbound calls
- Educate consumers on credit bureau processes
- Identify support needed and manage escalated customer issues
- Advocate for solutions to improve customer creditworthiness
- Handle requests by forwarding to appropriate departments when necessary