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Windows 11 Support Analyst

extra holidays
Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Experience with Windows 11 documentation, Familiarity with SCCM and Intune, Understanding of procurement and provisioning processes, Located in British Columbia.

Key responsabilities:

  • Document procedures for Windows 11
  • Update Windows 10 documentation to Windows 11
  • Organize and catalogue created documents
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Compugen Inc Large https://www.compugen.com/
1001 - 5000 Employees
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Job description

About Compugen

Compugen is one of Canada's largest privately-owned Information Technology (IT) Solution Providers. We help customers design, acquire, integrate and operate technology. Our mission is to help organizations realize new possibilities. Every day, our dedicated staff across North America focus on providing extraordinary customer service and support experiences to private and public sector organizations. We combine breadth of skill, depth of expertise, and commitment to operational excellence at scale to deliver exceptional, customer-focused experiences.

If you are driven to make a difference, relentlessly curious and collaborative at the core, we’d love to talk to you. Join us and help us make a difference.

Compugen is seeking a Windows 11 resource to support our Windows 11 project on process and procedure documentation. This will be for an initial 6-month contract working remotely. Candidates must currently reside within British Columbia.

Responsibilities:

  • You will be responsible for documenting procedures for Windows 11, including procurement, provisioning, and deployment, updating existing documentation referencing Windows 10 to reference Windows 11, updating documentation on SCCM, etc. to reflect the new Intune / Windows 11 procedures.
  • Help catalogue and organize these documents once created.


Consistent with our commitments to equity and diversity, we actively recruit women, visible minorities, aboriginal people and persons with disabilities. We also provide employment accommodation upon request to current employees and to applicants during the recruitment process. We comply with human rights codes in all jurisdictions where we operate and aim to provide a work environment where excellence is allowed to flourish and diversity is prized. Compugen is committed to providing accommodation throughout the interview and employment process. If you require an accommodation, the hiring manager and the human resources contact will work with you to meet your needs.

#ITR

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Collaboration

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