Job description

Exciting news! Patrique Mercier Recruitment ES is seeking a talented Portuguese speaker for the role of Technical Support for Cloud Solutions. If you have a passion for technology and love solving challenging problems, this opportunity is for you! In this position, you will assist customers with their inquiries related to our cloud solutions, ensuring they have a seamless experience. You'll work with a talented team within a supportive environment, where your expertise can shine. With the added benefit of a full relocation package, we will help you transition smoothly into your new lifestyle! Ready to embrace this challenge while making a difference? We can't wait to hear from you!

Your Responsibilities

Provide outstanding technical support to Portuguese-speaking customers utilizing cloud solutions.
Identify and troubleshoot technical issues while maintaining high standards of service.
Guide customers through the use of our cloud products, ensuring their success and satisfaction.
Document all interactions accurately to improve service quality and product knowledge.
Collaborate with your team to meet performance goals and share best practices.
Engage in continuous learning and training to stay updated on cloud technologies.

Requirements

Fluency in Portuguese (both spoken and written) is essential.
Strong technical aptitude and problem-solving skills.
Experience in technical support or a related field is a plus, but not essential.
Excellent communication skills and a customer-centric attitude.
Ability to work collaboratively in a fast-paced environment.
Willingness to relocate and embrace a new cultural experience.
A desire to grow and develop within a technology-focused environment!

Benefits