Offer summary
Qualifications:
Associate degree required, Five years of customer service experience, Three years in a leadership role, CAC eligible or able to obtain, U.S. Citizen with valid driver's license.Key responsabilities:
- Supervises Service Desk and Asset Management personnel
- Develops standards and policies for work orders
- Generates KPI performance reports
- Communicates information professionally, orally and in writing
- Implements safety measures in the workplace