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AWS Connect Developer

Remote:

Full Remote

Salary:

144 - 182K yearly

Experience:

Mid-level (2-5 years)

Work from:

Canada

Offer summary

Qualifications:

Experience in developing Amazon Connect flows, Strong programming skills in Python, Node.js, Java Lambda, Familiarity with AWS services like Contact Lens, S3 and Kinesis, Experience with CI/CD pipelines and version control tools, AWS certification preferred.

Key responsabilities:

Design and implement call routing features
Develop contact flows using Dynamo DB and Lex Bots
Coordinate development with onshore/offshore team
Utilize debugging and problem-solving skills
Ensure effective use of AWS APIs

Software International Human Resources, Staffing & Recruiting SME https://www.softwareint.com/

11 - 50 Employees

See more Software International offers

Job description

Software International (SI) supplies technical talent to Fortune 100/500/1000 companies in Canada/US. We currently have a long term contract with our IT consulting client that is working with their large client on a move to cloud CCaS from on-prem with AWS Connect.

Role(s) Required: AWS Connect Developer

Location: Remote (Canada/US)

Required Start Date: ASAP

Required End Date: 6 months + renew

Type: Contract

Total Hours Approved Per Role: 40h/week

Rate: Open based on expectations but target rate is $75-95/hr C2C

End Client Location: US/Canada

AWS Connect Developer

Experience in developing Amazon Connect contact flows using Dynamo DB, Lex Bots, API Gateway required.
Must have experience in with designing and implementing call routing using routing profiles, queues, call backs, emergency messages, hours of operations, holiday routing with dynamic messaging
Must have strong programming skills in Python, Node.js, Java Lambda.
Experience with AWS services like Contact Lens, Transcribe, Comprehend, S3, Athena, Quick Sight, Lambda, Elastic Search, Kibana and Kinesis preferred.
Must have strong programming skills in Python or Node.js or Java over AWS Lambda API's.
Experience with development and version control tools like Eclipse IDE, GIT, GitHub, TFS etc. is required.
Experience with CI/CD pipelines using Go CD, Terraform and Cloud Formation.
Should have good communication and analytical skills with ability to coordinate development with onshore/offshore developers as well as Line of Business customers.
Strong debugging, troubleshooting, and problem-solving skills required.
AWS certification preferred.
Prior Contact Center Experience with Genesys development is highly desired