Finnish Speaking Customer Service Representative

Patrique Mercier Recruitment is excited to announce an opening for a Finnish Speaking Customer Service Representative to join our growing team. In this role, you will provide top-notch support to our Finnish-speaking customers, addressing their inquiries and ensuring a seamless service experience.

As a part of our team, you will have the chance to engage with customers, offering solutions and assistance while fostering positive relationships. This is a unique opportunity to enhance your skills in a collaborative and dynamic environment.

Responsibilities

• Handle customer inquiries via phone, email, and chat with professionalism and efficiency
• Assist customers with product information, order status, and complaint resolution
• Provide tailored solutions to customer issues, ensuring satisfaction
• Document all customer interactions accurately in the system
• Work closely with other departments to enhance the customer experience
• Stay up-to-date on product offerings and company policies
• Maintain high quality standards in service delivery

Requirements

• Fluency in Finnish and English, both spoken and written
• Previous experience in customer service is an advantage
• Strong communication and interpersonal skills
• Excellent problem-solving abilities and a proactive approach
• Capable of managing multiple tasks and prioritizing effectively
• Detail-oriented and committed to delivering outstanding customer service
• Familiarity with computer systems and software applications

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )