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German Speaking Customer Experience Specialist in Greece with Relocation Package

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Entry-level / graduate
Work from: 
Greece

Offer summary

Qualifications:

Fluency in German and English, Experience in customer service preferred, Analytical and problem-solving skills, Willingness to relocate, Positive attitude towards learning.

Key responsabilities:

  • Engage with customers in German across various channels
  • Ensure a seamless customer experience from start to finish
  • Collaborate with departments to solve complex issues
  • Document customer interactions in the CRM system
  • Participate in training to enhance service standards
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
About Patrique Mercier Recruitment
Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitment process ensures that we match the best candidates with the right employers. Contact us to learn more about how we can help you find your dream job abroad."
See more Patrique Mercier Recruitment offers

Job description

Step into an exciting new chapter of your career with Patrique Mercier Recruitment JP! We are thrilled to invite applications for the role of German Speaking Customer Experience Specialist, based in the stunning surroundings of Greece. This position offers not just a job, but a journey, complete with a fully paid relocation package to ensure a smooth transition into your new life abroad. You will play a vital role in enhancing our customers' journey, making sure they receive top-tier support and guidance. Our ideal candidate is passionate about delivering an exceptional service experience and eager to work in a collaborative environment. With access to beautiful beaches, rich history, and a warm culture, this opportunity allows you to thrive both professionally and personally. If you have a knack for problem-solving and a customer-first mindset, this is your opportunity to shine in a vibrant location!

Responsibilities
  • Engage with customers in German, addressing their inquiries and providing solutions through various channels (phone, email, chat).
  • Ensure a smooth and delightful customer experience from start to finish.
  • Collaborate with different departments to resolve complex issues and improve service delivery.
  • Document customer interactions thoroughly in the CRM system for future reference.
  • Provide feedback and insights to enhance customer experience strategies.
  • Participate in training and development sessions to continually elevate service standards.
  • Actively contribute to team meetings and share best practices with peers.

Requirements

  • Fluency in German and English, both spoken and written.
  • Excellent communication skills with a focus on customer satisfaction.
  • Strong analytical and problem-solving abilities in a customer service context.
  • Prior experience in customer service or a related field is advantageous.
  • A collaborative spirit and team-oriented mindset.
  • Willingness to relocate and adapt to a new cultural environment.
  • A positive attitude and eagerness to learn and grow within the company.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishGermanEnglish
Check out the description to know which languages are mandatory.

Hard Skills

Internal DocumentationUser FeedbackPositive PsychologySpeech Fluency

Other Skills

  • Collaboration
  • Willingness To Learn
  • Problem Solving
  • Customer Service
  • Analytical Thinking
  • Training And Development
  • Verbal Communication Skills
Are you interested?

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