Offer summary
Qualifications:
Bachelor’s Degree or equivalent experience, 3-4 years of desktop/server support experience, Experience in network troubleshooting, Knowledge of Microsoft Server technologies, Excellent communication skills.Key responsabilities:
- Support diverse computing environments.
- Troubleshoot and resolve high-level incidents.
- Provide consulting on applications and best practices.
- Document unfamiliar client/server networks.
- Prioritize and manage escalation tickets.