Managing Director (CRBC UK)

Job Description:

Managing Director

CRB Cunninghams are the market leader for the provision of cashless catering, identity management and payment systems to the UK state education sector, and we have been providing innovative software to this sector for the last 20 years. We are the only UK software provider to offer their own identity management, cashless catering, and online payment solutions, supported by a national service and support team. Our education solutions are used in over 3,000 schools across the UK to help them run efficient and effective meal and nutritional programs, as well as providing a cashless solution to aid in the payment of those items, to help reduce the use of cash and the issues associated with it.

Working for CRB Cunninghams:

• We are a growing, enthusiastic company that employs talented individuals with interesting backgrounds, this makes for a happy and co-operative working environment

• Many of our employees are long serving which gives you the opportunity to learn extensively from colleagues with considerable experience

• Our product range makes life easier for our customers, so they are enthusiastic and excited to work with us

• We are a close team and we try to share our success with our employees.  We have regular social functions and encourage teams to work together

• We expect your commitment but will respect your desire to balance home and work lives.

POSITION:

A successor for the outgoing Managing Director who is taking on an enlarged role within the Vesta Software Group. The Managing Director role offers both autonomy and scope for growth and support for this, will be provided by senior functional leaders within the group. In particular, working closely with the Group Leader, the purpose of this role is to plan, direct and manage the performance of the Company as dictated by the overall strategy to maintain and develop business growth.

In this key role, you will ensure that Company goals are met in a timely fashion by efficiently and effectively managing personnel and resources, working closely with a very established and knowledgeable team. The post requires strong multi-tasking, organisational, interpersonal and leadership skills.

CRB Cunninghams is based in two locations Loanhead, Edinburgh and Headley, Birmingham and as such, the ideal candidate will be required to be based from one of these locations for a minimum of 2x days per week.

JOB RESPONSIBILITIES:

The Managing Director will report to a UK Group Leader and will be responsible for:

• The financial and resource planning for all aspects of CRB Cunninghams

• Ensuring the business is financially sound, well managed, and achieves key targets

• Directing and managing employees and resources to meet business objectives, within budget

• Overseeing the welfare and development of all employees

• Developing, motivating and empowering a dedicated and experienced management team to deliver excellent results

• Developing the product strategy and ensuring delivery against a published roadmap

• Ensuring a high standard of work and customer service

• Building relationships with industry partners and alliances, principally across the UK Education and Catering Sector

• Implementing risk management policies to address strategic, operational and legislative compliance risks

• Ensuring company directives are executed successfully, and company policies and procedures are adhered to and are in line with current legislation and regulations.

Essential Competencies and Experience:

The following are essential competency requirements:

Leadership

• Excellent leadership skills, with the ability to engage, motivate and lead the organisation through and alongside the management team

• Demonstrate the ability to plan and coordinate a range of business functions across different teams within a software business

• Sound planning skills and the ability to contribute to and influence strategic direction and vision

• Excellent decision-making skills and an analytical approach to problem solving

• A collaborative leader with a willingness to actively work on customer accounts and problem solving alongside any member of the team.

Sales and Marketing

• A proven track record growing a business by developing and implementing successful sales initiatives

• Extensive hands-on experience building and maintaining long-lasting relationships with a broad range of clients from small businesses through to major enterprise chains

• Proven track record in selling to corporate businesses, Local Authorities and Schools and Academies

• The ability to resolve high-level, complex customer complaints in a diplomatic and professional manner

• A proven customer focus and extensive experience in a client service or sales environment

• Excellent interpersonal skills, and the ability to form real connections with people from diverse professional backgrounds – from interns through to CEOs.

Financial Results

• Experience in financial management and establishing controls and balances to minimise financial risk

• Proven track record in meeting and/or exceeding revenue and profit targets

• Experience designing and managing bonus, commissions and reward schemes.

General

Policy, governance and compliance:

• Experience in developing, implementing and enforcing company policies and procedures

• The ability to support the executive team to make informed decisions on behalf of shareholders

• Knowledge of statutory, legal and contractual obligations

• Contract negotiations and frameworks with both suppliers and customers.

JOB QUALIFICATIONS:

• A degree or equivalent in a relevant management, business and/or information technology discipline, or comparable work experience

• Senior Management experience and an established profile within the UK Education software industry is highly desirable.

Your Personal Characteristics will include:

• Thrive in a result driven background and be comfortable with financial and performance measurement

• Have a detailed understanding of the measurements and metrics used to drive a successful company

• Proven experience as a Business Leader or Senior Manager within a software business

• Understand the need to balance commercial success with customer satisfaction and employee engagement

• Have proven experience of managing multiple conflicting priorities to meet strategic deadlines in a fast-paced, high-pressure environment

• Have exceptional communication skills delivering clearly and confidently, both in person and in writing

• Be energetic, motivated, and enthusiastic with a “can do” attitude

• Have excellent attention to detail

• Work with honesty and integrity.

Business Unit: 

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More About Jonas Software:

Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain.

Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service.

Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals.  Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa.  Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60.

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