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Integration Support Lead, Remote

EXTRA HOLIDAYS - EXTRA PARENTAL LEAVE - FULLY FLEXIBLE
Remote: 
Full Remote
Contract: 
Full time
Experience: 
Senior (5-10 years)
Work from: 
Gabon, Georgia (USA), Illinois (USA), North Carolina (USA), Texas (USA), United States

Offer summary

Qualifications:

Minimum three years troubleshooting HL7 issues, Experience with SQL queries (Postgresql/Snowflake), Bachelor’s Degree in Computer Science preferred, Experience with PM/EHR systems is a plus.

Key responsabilities:

  • Monitor and resolve data interface issues
  • Troubleshoot SIU, 837, CCDA, ADT issues
  • Collaborate with vendors and internal teams
  • Manage escalated issues and ticket assignments
  • Administer calls with partners regarding issues
Aledade, Inc. logo
Aledade, Inc. Health Care Scaleup https://www.aledade.com/
1001 - 5000 Employees
About Aledade, Inc.
Aledade, a public benefit corporation, is the largest network of independent primary care in the country, helping independent practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Through its proven, scalable model, which includes cutting-edge data analytics, user-friendly guided workflows, health care policy expertise, strong payer relationships and integrated care solutions delivered through Aledade Care Solutions, Aledade empowers physicians to succeed financially by keeping people healthy. Together with more than 1,500 practices in 45 states and the District of Columbia, Aledade shares in the risk and reward across more than 150 value-based contracts representing more than 2 million patient lives under management. To learn more, visit us at: www.aledade.com.
See more Aledade, Inc. offers

Job description

Logo Jobgether

Your missions

Aledade is seeking a bright, skilled, and motivated individual for an exciting and challenging Integration Support Lead opportunity. The right candidate is a forward-thinking individual who is highly committed to the health of data interfaces that drive the success of Aledade practices. Once the data interfaces are established and live in production, they will require support to maintain the health of all connections. Therefore, the right candidate must possess excellent analytical, problem solving, troubleshooting and organizational skills.

We are flexible with respect to geographic location, and the ideal candidate will be comfortable working remotely/work from home within the US or be based from Bethesda, MD office.

Primary Duties
  • Monitor the health of active data interfaces and ensure action to resolve issues.
  • Troubleshoot interface issues: SIU, 837, CCDA, ADT and non-standard interfaces.
  • Collaborate with vendors, practices, and other Aledade teams to troubleshoot connectivity issues and/or interface issues via emails and phone calls.
  • Management of issues escalated from internal teams and Aledade practices.
  • Management of issues related to HealthJump (third-party vendor) data interfaces.
  • Administer calls with internal and external partners.
  • Management of issues reported by vendors - triage and ticket assignment to members of the team.

    • Minimum Qualifications
  • Minimum of three years experience in troubleshooting issues with HL7 (SIU and ADT), 837, and/or CCDA
  • Experience using SQL queries, preferably in Postgresql and Snowflake, to perform forensic analysis and update configuration settings
  • Must be a passionate, proactive, self-directed individual that is able to work in a fast-paced environment
  • Expert in triaging tickets to include root cause analysis, diagnosis, and escalation through resolution
  • Ability to effectively prioritize and manage multiple requests while being courteous and professional at all times

    • Preferred KSA's
  • Bachelor’s Degree in Computer Science or equivalent job experience
  • Healthcare industry experience working with PM and/or EHR systems is a plus

    • Required profile

    Experience

    Level of experience: Senior (5-10 years)
    Industry :
    Health Care
    Spoken language(s):
    Check out the description to know which languages are mandatory.

    Hard Skills

    Project Management Information SystemsElectronic Health Record ApplicationsHealthcare Industry KnowledgeSQL (Programming Language)Computer ForensicsHl7 V2

    Soft Skills

    • Analytical Skills
    • Time Management
    • Verbal Communication Skills
    • Troubleshooting (Problem Solving)
    • Problem Solving
    • Collaboration
    • Organizational Skills
    Are you interested?

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