Offer summary
Qualifications:
Bachelor's degree or four years experience, Four years relevant work experience, Experience with user research methods, Experience in Agile environments, Detail-oriented and independent worker.
Key responsabilities:
- Collaborate with experience team for customer care design
- Conduct various insight activities, including A/B testing
- Develop discussion guides and insight strategies
- Moderate sessions and formulate actionable insights
- Manage participant experience and associated recruitment