Offer summary
Qualifications:
Minimum of 1 year customer service experience, Familiarity with Excel and Word, Expert verbal and written communication skills, Strong listening skills and attention to detail, Reliable work ethic and team player.Key responsabilities:
- Handle customer requests via phone and email
- Educate customers on company products
- Provide troubleshooting and account assistance
- Enter detailed notes into the CRM system
- Suggest improvements for the customer experience