Offer summary
Qualifications:
Technical proficiency in cabling and IT installations, Experience in incident management and customer support, Familiarity with ticketing tools/platforms, Previous experience in Data Center Operations is a plus.
Key responsabilities:
- Provide responsive technical assistance to clients
- Execute tasks efficiently via the ticketing platform
- Monitor critical infrastructures within data centers
- Collaborate with departments on new project implementations
- Manage incidents and prepare reporting documentation