Offer summary
Qualifications:
Strong technical experience in NSW legislation workers compensation claims, Proven experience coaching and mentoring case managers, Understanding of relevant NSW Workers Compensation laws, Previous experience as a case manager or technical specialist, Tertiary studies in Allied Health or Legislation desirable.
Key responsabilities:
- Identify improvement opportunities for case management
- Ensure performance targets of claims teams are achieved
- Develop and implement strategies for performance measures
- Provide feedback to improve quality of decisions
- Support internal stakeholders through training and reviews