Philippines - Virtual Assistant (for active pooling)

Please note: Only English resumes will be reviewed, and we are looking for Philippines based candidates.

Important Notice for Job Seekers

We are currently building a robust talent pool for both present and future opportunities. By submitting your application, you agree to the following terms:

• Your profile will be added to our talent database for consideration across various positions.
• We will evaluate your qualifications against both existing and upcoming job openings.
• If your skills and experience match a suitable role, our hiring team will contact you directly.
• Please understand that submission of your application does not guarantee immediate employment or communication from our team.
• At this time, we are only accepting applications from:
• Philippine citizens
• Individuals currently residing within the Philippines
• Individuals currently residing within Latin America
  
  
  

Position : Virtual Assistant

Contract Type: Independent Contractor

Working Hours : Monday to Friday 9am-5pm EST Time Zone (some flexibility)

Salary range: USD $1,000 - USD $2,000/month

About You

You're a highly organized and tech-savvy professional with a passion for streamlining operations and supporting others. Your excellent communication skills shine in both written and verbal interactions, and you thrive in fast-paced, remote environments. You're a natural problem-solver who takes initiative and adapts quickly to new tools and challenges. Your attention to detail is impeccable, and you take pride in delivering high-quality work consistently. You're comfortable juggling multiple tasks and prioritizing effectively to meet deadlines. Above all, you're eager to grow professionally and contribute meaningfully to a dynamic team.

Main Responsibilities:

• Build sustainable relationships and trust with nurses through open and interactive communication
• Arrange for relocation logistics for nurses moving to the United States, including but not limited to:
• Providing education on travel to the US, including what to bring and arranging necessary items beforehand
• Booking plane tickets, short-term and long-term rentals, transportation, and other essential living arrangements
• Ensuring the nurses have all necessary basics for living upon arrival
• Coordinate with nurses regarding arrival times, work schedules, and compliance documentation required before starting work
• Act as a liaison between nurses and relevant stakeholders, advocating for their needs and facilitating open communication channels to address concerns effectively
• Proactively identify potential challenges or obstacles in the relocation process and develop strategies to mitigate them effectively
• Prioritize and promptly address urgent issues and concerns raised by nurses or internal stakeholders during the relocation process, ensuring timely resolution and minimal disruption to their transition
• Document and track all nurse expenses
• Develop comprehensive documentation and playbooks outlining the step-by-step processes and best practices for assisting nurses with relocation to the United State
• Handle phone calls, emails, and other communications in a professional and efficient manner
• Utilize tools like Slack, Notion, Google Sheets, and Airtable proficiently to streamline workflows and manage tasks effectively
• Assist in organizing and maintaining customer databases, ensuring accuracy and completeness of information
• Collaborate with team members to support various projects and initiatives as needed
  
  
  

Requirements

• Minimum 3 years experience as a virtual assistant or in similar remote administrative roles
• Bachelor's degree required, preferably from one of the top universities in the Philippines such as University of the Philippines System (UP), Ateneo de Manila University (ADMU), De La Salle University (DLSU), or University of Santo Tomas (UST)
• Proficiency in productivity tools: Slack, Microsoft Teams, Asana, Google Workspace, Airtable, Notion
• Excellent written and verbal communication skills in English
• Strong time management and organizational skills
• Proactive problem-solving abilities and resourcefulness
• Adaptability and quick learning of new technologies and processes
• Experience in data entry, research, and report preparation
• Familiarity with basic bookkeeping and expense tracking
• Ability to work independently and as part of a remote team
• Strong attention to detail and commitment to high-quality work
• Proficient typing skills (minimum 60 WPM) and computer literacy
• Experience in managing social media accounts (desirable)
• Reliable internet connection and professional home office setup
• Flexibility to occasionally work outside standard business hours
• Strong commitment to confidentiality and data privacy
• Positive attitude and customer-service orientation
• Self-motivated with a desire for professional growth
  
  
  

Preferred Qualifications:

• Previous startup experience
• Previous experience with project management
• Experience working in a multicultural environment