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US Mortgage Loan Shipper

UNLIMITED HOLIDAYS - EXTRA HOLIDAYS - EXTRA PARENTAL LEAVE - LONG REMOTE PERIOD ALLOWED
Remote: 
Full Remote
Contract: 
Full time
Experience: 
None
Work from: 
United States

Offer summary

Qualifications:

Familiar with office applications, Proficient communication skills, Detail-oriented.

Key responsabilities:

  • Review closed loan files for completeness
  • Retrieve documentation and investor requirements
  • Deliver imaged loan files to Investors
  • Log updates from Investors and maintain file trackers
  • Upload suspense documents to relevant systems
NightOwl Consulting logo
NightOwl Consulting Human Resources, Staffing & Recruiting Scaleup https://nightowl.consulting/
51 - 200 Employees
About NightOwl Consulting
We founded NightOwl Consulting to be a high-quality GBS while maintaining the highest standards of integrity. As prior clients of a BPO, we knew something was missing — a partner who valued their employees as much as their clients. The key to our success is ensuring our employees feel heard and valued. Our goal is to provide high-quality BPO services at an accessible price, making outsourcing an affordable option for businesses of all sizes. As clients, we desired a more holistic approach to the traditional BPO. When creating NOC, we prioritized working closely with our clients to understand their needs and tailor our services to meet their specific requirements. At NOC we support you and your team in your success … we are your heavy lift!
See more NightOwl Consulting offers

Job description

Logo Jobgether

Your missions

Department: Operations

Location: Bank Operations

Description

Prepare, organize and ship mortgage loans to investors. A friendly attitude and ability to work in a team environment is required in this high activity department.

Key Responsibilities

  • Reviews closed loan files for completeness prior to shipping to the Investor
  • Retrieves loan file documentation and investor specific requirements for purchase
  • Delivers imaged loan files and some original documents to the Investor
  • Reviews Investor Suspense Reports daily to identify loans that have been suspended for purchase
  • Logs updates from Investors to our LOS
  • Reviews and obtains clarity from the Investor when needed to determine the suspense item and requirements to cure the defect
  • Reviews loan file to determine if suspense information is available and works with internal and external resources to obtain needed documentation to cure suspense items timely
  • Uploads suspense documents to LOS and Investor sites for review and purchasing of loans
  • Notifies management of incurable defects or unresponsive internal or external resources
  • Maintain a tracker of all files on their desk, including what is outstanding on each file, to ensure that no file slips through the cracks.

Skills Knowledge And Expertise

  • Familiar in using office applications
  • Proficient communication skills
  • Great personality
  • Must be detailed-oriented
  • Encompass Knowledge is a plus

Benefits

  • Above market salary
  • HMO with free dependent
  • Paid leave incentives
  • Performance based Incentives
  • Quarterly Company Events
  • In-depth training for career growth

Required profile

Experience

Level of experience: None
Spoken language(s):
Check out the description to know which languages are mandatory.

Hard Skills

Mortgage Loan ProcessingOffice App

Soft Skills

  • Teamwork
  • Verbal Communication Skills
  • Detail Oriented
Are you interested?

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