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Account Manager with German full remote

Remote:

Full Remote

Contract:

Full time

Experience:

None

Work from:

Romania

Offer summary

Qualifications:

C1 level in German communication, Strong presentation and feedback skills, Customer orientation, Ability to facilitate discussions.

Key responsabilities:

Respond to customer inquiries via chat and phone
Search for information to resolve client requests
Encourage customer loyalty and promote upgrades
Manage inquiries related to orders efficiently

Hipo.ro Jobs Human Resources, Staffing & Recruiting SME https://www.hipo.ro/

11 - 50 Employees

See more Hipo.ro Jobs offers

Job description

Short Company Description

Noi suntem Trenkwalder, unul dintre cei mai puternici jucatori ai pietei de HR din Europa Centrala si de Est. Atat obiectivele noastre, cat si actiunile, vorbesc despre oameni, povesti de succes si o piata a fortei de munca mai buna.

Unde Ne Gasesti

Sediul nostru din Bucuresti:

Calea Grivitei nr. 82-98, Sector 1, Bucuresti, Cod Postal 010705

Requirements

Very good communication skills: C1 German;

Presentation, feedback, debriefing skills;

Ability to facilitate discussions in the sessions held;

Internal/external customer orientation.

Responsibilities

Answer customer requests via chat messages/ phone calls;

Willingness to search for required information from customer with a strong focus on solving client's requests;

Encouraging customer loyalty and promoting additional services or relevant upgrades;

Manage inquiries related to new orders, modifications to existing orders, and other services with professionalism and efficiency.