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Platform and Lab Engineer

Remote:

Full Remote

Contract:

Full time

Experience:

Senior (5-10 years)

Work from:

India

Offer summary

Qualifications:

BS degree, 5+ years of relevant experience, Strong background in Infrastructural Technologies and Engineering.

Key responsabilities:

Build labs within WWT’s ATC platform
Collaborate with engineering teams to build labs
Research and configure monitoring for labs
Support various Managed Services areas as SME
Provide training on new technology and tools

World Wide Technology Information Technology & Services XLarge

5001 - 10000 Employees

See more World Wide Technology offers

Job description

Your missions

Build labs within WWT’s ATC (Advanced Technology Center) platform which is vCenter-based and all self-service. Work with other engineering teams so collaboration is a must. Able to understand virtual infrastructure within this platform to build labs with virtual components, hybrid of virtual and physical, and sometimes physical only components.
Jack-of-all-Trades engineer for Managed Services including but not limited to: SD-Wan, Route/Switch, Unified Communications, Data Center (compute & storage), Cloud Platforms.
Able to research, configure monitoring of labs, and become SME around OEMs, how to monitor, and tooling used to monitor the myriad of products we support.
Basic knowledge of monitoring: SNMP Polling / Traps, SysLogs, as well as API (REST) based.
Coordinate and an Collaborate with other members in a professional, high-performance team.
Able to be a self-starter / self-organizer as well working with peers.
Desire for change, learning, and new opportunities; Managed Services moves at the pace of our customers and even faster.
Ability to do research and discovery around new technology, distill this down into demonstrations / trainings for the rest of the team.
Able to speak and direct to internal team audiences, higher-level non-technical discussions.
At times, speak to customers directly as a SME around our systems, integration, and monitoring for specific OEM solutions.

Provide support for other areas of MS Build: Transition, Life-Cycle Management, Tactical Day-to-Day, Development and Integration as a SME of Monitoring Tools and OEMs

The following knowledge skills and attributes are required:

BS degree and 5+ years of prior relevant experience
Must have a strong background in Infrastructural Technologies and Engineering.
Excellent oral and written communication, product demonstration, customer service, and presentation skills required.
Intrinsically/self-motivated: must thrive in situations where given autonomy and responsibility to find solutions to problems with limited direction.
Storytelling skills to share the why and how of what we do.
Strong presentation skills, comfortable training other teams
High attention to detail and able to solve complex challenges
Able to work in a high-performance collaborative team