OFFICE LOCATION
United States
Who We Are
The mission of The Nature Conservancy (TNC) is to conserve the lands and waters upon which all life depends. As a science-based organization, we develop innovative, on-the-ground solutions to the world’s toughest environmental challenges so that people and nature can thrive. Our work is guided by our values, which include a commitment to diversity and respect for people, communities, and cultures. From a rewarding mission to career development and flexible schedules, there are many reasons to love life #insideTNC. Want to know more? Check out our TNC Talent playlist on YouTube to hear stories from staff or visit Glassdoor .
One of TNC’s primary goals is to cultivate an inclusive work environment so that employees around the globe have a sense of belonging and feel that their unique contributions are valued. We know we’ll only achieve our mission by hiring and engaging a diverse staff that reflects the communities in which we work. Recognizing that people bring talent and skills that have been developed outside the scope of a job, we take a holistic approach to recruitment that considers life experience in addition to the professional requirements listed in our postings. Please apply – we’d love to hear from you. To quote a popular saying at TNC, “you’ll join for the mission, and you’ll stay for the people.”
What We Can Achieve Together
The Senior Operations and Support Analyst will bring their expertise to our Workday Implementation Project, offering guidance on roles and training team members to adeptly use the new ERP system. They will also manage, coordinate, and monitor the application support, operations, and enhancement processes for all applications within the Corporate Systems portfolio and their related interfaces.
They gather and document requirements, define scope and objectives, and perform technical and configuration activities. They ensure the reliability, availability, performance, and recoverability of systems. They will attend vendor meetings, stay informed of product roadmaps, trends, and new capabilities that could benefit or impact the organization, and recommend modifications to applications. They will write and maintain detailed system documentation, including user manuals and technical configuration manuals.
They will collaborate laterally with other IT staff to identify and leverage solutions across business units. They will also collaborate and add value for our business partners, especially in relation to the use and functionality of their applications. Occasional travel and weekend work may be required.
WE'RE LOOKING FOR YOU
Are you looking for work you can believe in? At TNC we strive to embody a philosophy of Work that You Can Believe in where you can feel like you are making a difference every day. We’re looking for someone with strong experience with IT support.
This is an exciting opportunity to contribute to the ongoing mission of conservation by being a part of our Chapter!
What You'll Bring
- Bachelor’s degree in information technology or related field and/or combined equivalent of education and experience.
- 5 years of experience as a business or technical professional in Information Technology or a related field.
- Experience in defining and documenting complex systems requirements.
- Experience in communicating effectively with internal and external audiences.
- At least 2 years of experience providing technical and admin support for the Workday ERP
Desired Qualifications
- Experience as a business professional in Finance, HR, Procurement, or a closely related field.
- Experience participating in implementing a new ERP within a medium or large organization.
- Experience using or supporting Workday functional areas HR, Finance, Procurement and/or Adaptive.
- Knowledge and experience of using SQL to provide information and create reporting solutions for business users.
- Experience with the development and execution of test plans.
- Demonstrated ability to learn new applications quickly.
- Experience planning and executing projects cross-functionally including systems evaluations and selections, acquisition integrations, new system or module implementations, and technology migration/re-platforming initiatives.
- Experience with IT Business Analysis knowledge areas including business analysis planning and monitoring, elicitation and collaboration, requirements lifecycle management, requirements analysis, and solution evaluation.
- Strong ability to analyze and model business processes and recommend solutions.
- Ability to challenge ideas and concepts in a respectful manner, with the objective of arriving at the best decision for TNC.
- Be a team player and manage change effectively.
- Ability and desire to mentor and train others.
- Possesses an understanding of how to utilize emotional intelligence to navigate complex organizational and interpersonal dynamics.
- Multi-lingual skills and multi-cultural or cross-cultural experience appreciated.
What We Bring
Since 1951, TNC has been doing work you can believe in. Through grassroots action, we have grown from a small non-profit into one of the most effective and wide-reaching environmental organizations in the world. Thanks to more than 1 million members, over 400 scientists, and the dedicated efforts of our diverse staff and partners, we impact conservation around the world!
TNC offers a competitive, comprehensive benefits package including health care benefits, flexible spending accounts, a 401(k) plan with an 8% employer match, parental leave, accrued paid time off, life insurance, disability coverage, employee assistance program, other life and work well-being benefits. Learn more about our benefits on our Culture Tab on nature.org/careers.
We’re proud to offer a flexible work environment that supports of the health and well-being of the people we employ.
SALARY INFORMATION
The starting pay range for a candidate selected for this position is generally within the range of $91,800 – $137,800 for annual base salary. This range only applies to candidates whose country of employment is the USA. Where a successful candidate’s actual pay will fall within this range will be based on a variety of factors, including, for example, the candidate's location, qualifications, specific skills, and experience. Please note countries outside the USA would have a different pay range in the local currency based on the local labor market, and not tied to USA pay or ranges. Your geographic location will be confirmed during the recruitment.
