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Telehealth Specialist- Centralized Monitoring/VSA

Remote: 
Full Remote
Contract: 
Salary: 
33 - 36K yearly
Experience: 
Entry-level / graduate
Work from: 
Idaho (USA), United States

Offer summary

Qualifications:

High School Diploma or equivalent, Minimum of 6 months customer service/administrative experience.

Key responsabilities:

  • Monitor patients' cardiac and SpO2 health remotely
  • Oversee virtual patient safety attendance
  • Compile and maintain telehealth operational records
  • Organize information flow for prompt feedback
  • Handle high volumes of calls and messages
St. Luke's Health System logo
St. Luke's Health System XLarge http://www.stlukesonline.org/
10001 Employees
See more St. Luke's Health System offers

Job description

Overview:

At St. Luke’s, we pride ourselves on fostering a workplace culture that values diversity, promotes collaboration, and prioritizes employee well-being. Our commitment to excellence in patient care extends to creating an environment where our team can thrive both personally and professionally. With opportunities for growth, competitive benefits, and a supportive community of colleagues, St. Luke’s is truly a great place to work.

 

-Customer service and or administrative experience required (minimum six months)

-$17.32-$19+ depending on experience

 

As our Telehealth Specialist, you will be at the forefront of remote patient care, ensuring top-notch services like:

 

- Cardiac Monitoring: Keep hearts beating strong by remotely monitoring patients’ cardiac health, analyzing data, and alerting healthcare providers to any irregularities. Your vigilance can save lives!

-SpO2 Monitoring: Be the guardian of our patients' oxygen levels! You’ll monitor blood oxygen saturation, ensuring everyone gets the breath of fresh air they need.

- Virtual Safety Attendance: Like a digital guardian angel, you'll oversee patients virtually, providing a watchful eye to ensure their safety and well-being around the clock.

- EMU (Epilepsy Monitoring Unit): Dive into the fascinating world of epilepsy care by monitoring and supporting patients with epilepsy through our specialized EMU services. Your insights will contribute to better treatment and management of their condition

 

Check out these amazing benefits!

 

  • Medical/Dental/Vision Insurance
  • Tuition/Certification Reimbursement
  • Retirement plans
  • Paid time off (Vacation, holidays, and short-term disability)
  • Life insurance and so much more....

 

Responsibilities

  • Under supervision, performs professional level support activities in one or more functional areas within an assigned department/unit. Uses established procedures to perform assigned tasks.
  • Through documentation and oral communication, essential information is shared with health care team members and others throughout the organization and region.
  • Prepares, compiles and maintains technical and operational records for all telehealth programs.
  • Maintains inventory and order supplies as necessary.
  • Assists in gathering patient information between Telehealth services and units/programs both internal and external to the organization.
  • Organizes the flow of information to maximize timely feedback including the management of high volumes of telephone call and electronic messages.
  • Performs other duties and responsibilities as assigned.

Qualifications

  • Education: High School Diploma or equivalent.
  • Experience: 6 months relevant experience.
  • Licenses/Certifications: None
What’s in it for you:

At St. Luke’s, caring for people in the communities we serve is our mission – and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Virgin Pulse Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.

 

St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.

 

*Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Organizational Skills
  • Communication

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