Offer summary
Qualifications:
Fluency in English and one other language, Prior experience in customer service, Excellent verbal and written communication skills, Proficiency in customer support software and CRM, High school diploma or equivalent.
Key responsabilities:
- Provide timely responses to customer inquiries
- Assist with product inquiries and technical troubleshooting
- Handle and resolve customer complaints professionally
- Maintain knowledge of products and services for support
- Engage in proactive outreach and meet performance targets