Offer summary
Qualifications:
High school diploma required, Bachelor's preferred, 3+ years of IT and/or public safety experience, Experience with public safety applications preferred, Familiarity with Microsoft Windows Server and SQL, Legal authorization to work in the U.S..
Key responsabilities:
- Provide tailored technical support to customers
- Develop strategies for operational efficiencies
- Document and escalate system incidents/problems
- Monitor system performance and engage resources
- Perform system maintenance and software patching