Business Analyst III

Please note the base salary will be determined by the successful candidate's education, skills and experience. The listed salary range serves as a general pay guideline for this position's pay level.

Business Analyst III - 6 month contract

Location: Remote - Anywhere in Canada 

Empire life is looking to hire a Business Analyst III (6 month contract) to join our Retail Business Solution team! The Business Analyst III acts as the key liaison between IT and the business stakeholders and is responsible for delivering quality business requirements that guide the development of technology solutions, and related manual validation of delivered solutions, in support of stated business objectives. The incumbent is guided by defined procedural constraints and works as part of a delivery team, with minimal supervision from their Manager.   

Why pursue this opportunity

1. Our mission -  make insurance, investments and benefits simple, fast and easy for our customers. 

2. Impactful work - get the opportunity to work on meaningful projects that have a positive impact on our customers, our company, and society as a whole.

3. Play an integral role - this is an opportunity that allows for you to grow your skills, while directly contributing to the business unit you are a part of.

4. Diversity, equity, and inclusion - we are committed to creating a diverse, equitable, and inclusive workplace and welcome candidates who share this commitment.

What you’ll be working on

• Elicit requirements leveraging experience and discretion to apply an appropriate mix of approaches: interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis

• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs

• Proactively communicate and collaborate with external and internal stakeholders to analyze information needs and functional requirements and deliver the following artifacts as needed: business requirements document, use stories, prototypes, screen and interface designs

• Drive and challenge business units on their assumptions of how they will successfully execute their plans

• Collaborate with designers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs

• Ensure solutions meet stakeholder objectives by collaborating with quality assurance professionals and subject matter experts; conduct usability assessment; perform/support user acceptance testing efforts as required

• Provides business and system expertise along with research/analysis services that support the design, delivery and maintenance of quality applications and enhancements

• Implements business requirements and process change initiatives to ensure that all specifications meet the objectives of the Company

• Ensures process change along with appropriate communication for integration into business unit operations

What we’re looking for you to have

• 5+ years work experience as a Business Analyst and/or in the insurance or investment product industry

• Professional working experience with investment or insurance products

• Well developed experience working with data and digital systems

• Experience in process analysis and improvement

• Experience in quality management concepts and approaches 

• Ability to think creatively, innovatively, logically, analyze and/or solve problems

• Ability to work independently and/or as a team member

• Well developed (team) facilitation skills

• Ability to construct written reports on various issues

• Well developed communication, negotiation, persuasion and/or presentation skills

• Ability to prioritize and balance multiple tasks

• Post secondary degree or diploma and/or equivalent work experience 

• Certified Business Analyst Professional (CBAP) or International Institute of Business Analysis (IIBA) designation is an asset

• Courses in facilitation skills, modeling techniques and/or stakeholder management an asset 

•  If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.

Beyond the salary

For regular full-time positions, Empire Life offers a comprehensive total rewards package that includes:

• Competitive salaries with annual pay increases

• Annual bonus program, which recognizes both strong company performance and individual contributions, for non sales positions

• Competitive uncapped commission, for sales positions

• A comprehensive employer-funded benefits package starting from day one of employment, that includes life insurance, disability, health and dental and a generous health account

• Flexible work arrangements and an annual allotment of personal health days.

• Four weeks annual vacation from hire date

• A defined contribution pension plan with generous employer matching

• Top up programs for parental leave and compassionate leave

• Employer-sponsored wellness and recognition programs

• A cash employee referral program

To learn more about working at Empire Life, visit https://www.empire.ca/workatempire.

Get to know us

Empire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age. 

Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact recruitment@empire.ca