Offer summary
Qualifications:
Bachelor's Degree in Information Technology or related field, Professional experience in IT, especially ServiceNow consulting/administration, Good knowledge of ServiceNow ITSM, CSM, SPM, ITIL, Fluent in English, Certifications in ITIL are an advantage.
Key responsabilities:
- Adapt ServiceNow system for customer needs
- Advise customers on ServiceNow possibilities
- Create detailed technical design documents
- Analyze customer requirements and possible implementations
- Write User Stories with technical details