Offer summary
Qualifications:
Bachelor's degree in Computer Science or related field, 7 years experience as a Citrix engineer, Technical certifications preferred but not required, Experience with Citrix technologies and Microsoft Azure Cloud, Familiarity with ITSM tools like ServiceNow.
Key responsabilities:
- Implement and support enterprise-level Citrix environments
- Install, configure, and maintain Citrix servers and related systems
- Troubleshoot incidents and serve as third level escalation
- Coach junior team members and improve team processes
- Participate in on-call 24X7 support