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Strategic Account Manager (US)

fully flexible
Remote: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
United States

Offer summary

Qualifications:

Proven experience in account management, Outstanding communication and negotiation skills, Strong analytical and strategic thinking abilities, Bachelor’s degree in relevant field, Fluency in English; additional languages a plus.

Key responsabilities:

  • Build and maintain client relationships
  • Develop and execute strategic account plans
  • Identify new business opportunities across the US
  • Oversee account performance and manage KPIs
  • Lead contract negotiations and renewals
Lion People Global logo
Lion People Global SME https://lionpeopleglobal.com/
11 - 50 Employees
About Lion People Global
Run by Experts, for Experts At Lion People Global we offer Growth Solutions for companies in the Translation and Localization, Lang-Tech, AI and Digital Marketing industries. We are helping business owners in their efforts toward organic (talent acquisition, executive search, and consultancy) and inorganic (M&A) growth, value creation, and exit strategies. We make the right connections At Lion People Global, we know it’s crucial for you to have access to the most talented employees, which is why we’ve become the only truly global experts at connecting highly skilled individuals with agencies and brands. We are experts in placing people because we always put them first. We provide an Intelligent Match The language services market today is driving a lot of strategic M&A transactions. We talk to business owners every day who are considering buying or selling, and we know the pace is picking up. At Lion People, we are vested in understanding the big picture and building solid business relationships, and we have gained deep insights into decision-maker perspectives and motivations. Therefore, we can offer an Intelligent Match service to our signed buyers and sellers. We offer a Seller Incubation program Not ready to sell yet? Take part in our Seller Incubation program! We offer support to company owners who are looking to exit, whether in the near future or later down the line. Types of support include personalised consultancy in the areas that you need (legal advice, financial advice, growth strategy consultancy), or investing in key hires.
See more Lion People Global offers

Job description

This is a remote position.

Company Overview:
Join a leading force in the localization industry where we bridge global communication gaps through cutting-edge language solutions. We’re dedicated to helping businesses connect with audiences worldwide with precision and cultural relevance.

Position Overview:
We’re on the hunt for a skilled Strategic Account Manager to drive our growth across the US. This role demands a strategic mindset and a passion for nurturing client relationships while navigating the dynamic landscape of localization.

Key Responsibilities:

  • Client Relationship Management: Build and maintain robust relationships with key clients, serving as their primary contact and trusted advisor.
  • Strategic Planning: Develop and execute strategic account plans to address client needs and stimulate business expansion.
  • Market Expansion: Identify and capture new business opportunities across the US, utilizing market insights and industry trends.
  • Solution Design: Partner with internal teams to craft customized localization solutions that align with client goals and ensure successful project outcomes.
  • Performance Monitoring: Oversee account performance, manage KPIs, and deliver regular performance reports and insights to clients and internal stakeholders.
  • Contract Negotiation: Lead negotiations and manage contract renewals to secure favorable terms and long-term client satisfaction.
  • Problem Solving: Address and resolve client issues efficiently, maintaining high levels of client satisfaction and retention.
Requirements
Qualifications:
  • Experience: Proven track record in account management or business development within the localization or language services sector.
  • Skills: Outstanding communication, negotiation, and presentation skills. Strong analytical and strategic thinking capabilities.
  • Education: Bachelor’s degree in Business, Marketing, Language Studies, or a related field; advanced degree is a plus.
  • Language Skills: Fluency in English is required; proficiency in additional languages is a plus.
  • Travel: Occasional travel may be necessary for client meetings and industry events
Benefits

What We Offer:

  • Remote Work: Flexibility to work from anywhere in the US.
  • Competitive Salary: Attractive compensation package based on experience.
  • Professional Growth: Opportunities for career development and advancement.
  • Dynamic Environment: Join a forward-thinking company that values innovation and teamwork.

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Spoken language(s):
EnglishEnglish
Check out the description to know which languages are mandatory.

Hard Skills

Account ManagementCustomer Relationship ManagementBusiness ExpansionSolution DesignContract NegotiationHigher EducationBusiness DevelopmentPerformance Analytics

Other Skills

  • Communication
  • Presentations
  • Strategic Planning
  • Problem Solving
  • Negotiation
  • Strategic Thinking
  • Analytical Thinking
Are you interested?

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