Offer summary
Qualifications:
Bachelor's degree or equivalent experience, Three years of technical account support experience, Superior knowledge of Microsoft Office software, Experience in customer service and project management, Understanding of healthcare reimbursement models.
Key responsabilities:
- Provide technical support and training to customers
- Maintain and improve customer relationships
- Respond to product queries and strategize solutions
- Collaborate on business growth initiatives
- Track client metrics and manage call agendas