Payments Specialist - Remote from Cyprus

FP Markets Group of Companies is a well-established globally regulated Australian broker offering traders access to CFDs across Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-Time Payments Specialist in Cyprus - a certified Great Place to Work®.

This is an exciting opportunity to join an established but ambitious and rapidly-growing company and be a part of a fast-paced multi-cultural environment with friendly and talented co-workers with a focus on high performance enabled by cutting-edge technologies.

Reporting to: Payments Team Leader

Kindly note that this is a remote position for Cyprus citizens only.

Responsibilities:

• Handling and monitoring clients’ deposits, withdrawals, transfers making sure they are carried out as per relevant regulations and guidelines
• Update the CRM and Platform systems with relevant information
• Liaise with Back Office Manager for any issues
• Handle any client requests/complaints and perform a timely investigation
• Assisting Onboarding/Support in replying to client queries
• Collaborate/Assist the Compliance and Risk Team regarding specific clients
• Conciliating with customers and service providers on payment issues via different channels
• Other ad-hoc duties as per management’s request

Candidate Profile:

• Minimum 1-year experience in a relevant position in the Finance industry will be considered an advantage
• Computer literacy with excellent working knowledge of Microsoft Office applications (particularly Excel)
• University / College Degree in Business / Economics / Finance or any relevant field
• Experience in a client facing position will be considered an advantage
• A team player with excellent communication skills
• Fluent verbal and written English (additional languages are an advantage)
• Ability to work in shifts Monday-Friday from 16:00 to 00:00 from home, in Cyprus

Our offer:

• High level of autonomy and trust, support of ideas and opportunity to influence directly company results
• High-impact contribution to dynamic business at a growth phase
• Competitive remuneration, regular salary reviews and performance-based incentive schemes
• Continuous personal development and support of external capability building opportunities
• Welcoming, dynamic and multi-cultural team
• Vibrant company life: from team activities to global celebrations
• New beautiful office in easily accessible location with company-provided fruits, breakfasts and lunches
• Free Gym membership and access to multiple sports and wellness facilities
• Company-provided parking
• Medical insurance after probation period

Journey to FP Markets:

• Initial interview with People Function (45 min - 1 hour) to assess match to our culture and company
• Final interview with the future manager (45 min - 1 hour) to assess match to the job and the team

Join our team and be a part of a professional, rapidly-growing company operating in a multicultural environment!