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IT Operations and Support Trainee

Remote: 
Full Remote
Contract: 
Internships
Experience: 
Junior (1-2 years)
Work from: 
Georgia (country)

Offer summary

Qualifications:

English level – B2 or higher, Basic computer literacy, Strong communication skills.

Key responsabilities:

  • Manage and support IT systems
  • Deliver comprehensive user support
  • Troubleshoot issues and optimize performance
EPAM Systems logo
EPAM Systems Information Technology & Services XLarge https://www.epam.com/
10001 Employees
About EPAM Systems
Since 1993, EPAM Systems, Inc. (NYSE: EPAM) has leveraged its advanced software engineering heritage to become the foremost global digital transformation services provider – leading the industry in digital and physical product development and digital platform engineering services. Through its innovative strategy; integrated advisory, consulting, and design capabilities; and unique 'Engineering DNA,' EPAM's globally deployed hybrid teams help make the future real for clients and communities around the world by powering better enterprise, education and health platforms that connect people, optimize experiences, and improve people's lives. In 2021, EPAM was added to the S&P 500 and included among the list of Forbes Global 2000 companies.   Selected by Newsweek as a 2021 and 2022 Most Loved Workplace, EPAM's global multi-disciplinary teams serve customers in more than 50 countries across six continents. As a recognized leader, EPAM is listed among the top 15 companies in Information Technology Services on the Fortune 1000 and ranked four times as the top IT services company on Fortune's 100 Fastest Growing Companies list. EPAM is also listed among Ad Age's top 25 World's Largest Agency Companies for three consecutive years, and Consulting Magazine named EPAM Continuum a top 20 Fastest Growing Firm. Learn more at  www.epam.com.
See more EPAM Systems offers

Job description


Description

Description

EPAM Training Center offers free training to launch your career in IT Operations and Support. Our program provides you with essential skills to manage and support IT systems, ensuring smooth and efficient operations. During this course, you will gain in-depth knowledge in delivering comprehensive user support, troubleshooting issues and optimizing system performance. Register if you wish to develop expertise in technical support and transform your passion for technology into a rewarding career.

Program Path

The first part of the course lasts 2 months and requires around 15 hours of weekly engagement. During this period, you will explore self-study materials, complete assigned tasks, and engage in weekly group Q&A sessions with EPAM mentors to address questions.

If you demonstrate strong performance and successfully pass a technical interview, you will be considered for available positions at EPAM or invited to the next stage of the training. This subsequent phase lasts 1 to 3 months and requires around 20 hours of weekly commitment.

What You Have

  • English level – B2 and higher 
  • Basic computer literacy 
  • Strong communication skills 


Nice to Have

  • Basic knowledge of IT Service Management  


We Offer

  • Remote learning from any location in Georgia
  • Free-of-charge training program and educational materials
  • Technology mentors from around the globe
  • Market-oriented content tested in numerous runs
  • AI tools for delivering a cutting-edge learning experience
  • Opportunity to join more advanced training stages


About EPAM

  • EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees and our communities. We continually invest effort in the learning & development of our employees and beyond. Our people are at the heart of our success, and we are proud to provide talents with a solid foundation to grow and discover their fullest potential


Required profile

Experience

Level of experience: Junior (1-2 years)
Industry :
Information Technology & Services
Spoken language(s):
EnglishEnglish
Check out the description to know which languages are mandatory.

Hard Skills

Technical SupportSystem OptimizationIT Service ManagementStudy SkillsSystem Support

Other Skills

  • Troubleshooting (Problem Solving)
  • Computer Literacy
  • Verbal Communication Skills
Are you interested?

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