Your career starts now. We are looking for the next generation of healthcare leaders.
At AmeriHealth Caritas, we are passionate about helping people get care, stay well, and build healthy communities. As one of the nation's leaders in healthcare solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services, and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together we can build healthier communities. If you want to make a difference, we would like to hear from you.
Headquartered in Newtown Square, Pennsylvania, AmeriHealth Caritas is a mission-driven organization with more than 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services.
Discover more about us at www.amerihealthcaritas.com.
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Summary:
PerformCare provides access to the NJ Children’s System of Care. The Behavioral Healthcare Manager is responsible for the daily functions of the clinical department including triage of calls, care coordination, and utilization management. The incumbent facilitates access to behavioral health, substance use, and intellectual/developmental disabilities therapeutic services, ensuring that every youth receives the right services at the right time as part of an integrated service plan. The Manager makes the timely intensity of services determinations based on the urgency of need, including the management of emergencies, which includes access to mobile response services.
Responsibilities:
- Makes timely intensity of services determinations or refers to higher-level review when indicated
- Provides linkage to community services as needed
- Adheres to customer service level agreements and expected productivity measures
- Adheres to documentation requirements
- Identifies a wide range of community resources to the caller
- Demonstrates respectful communication and excellent customer service
- Adheres to recognized ethical standards
- Assists with projects as assigned
Education Experience:
- Graduate degree from an accredited educational program in Social Work, Clinical/Counseling Psychology;
- Active NJ clinical licensure as a Licensed Clinical Social Worker (LCSW), a Licensed Marriage and Family Therapist (LMFT), a Licensed Professional Counselor (LPC), or a Licensed Psychologist
- Minimum of 2 years experience in children’s mental health, DCPP, juvenile justice, and/or a related public sector human services or behavioral healthcare field, providing community-based services to children, youth, and young adults, and their families/caregivers
- Background and experience in family systems, community systems and resources, case management, child and family counseling/therapy, child protection, and/or child development
- Clinical and cultural competency with the training and experience necessary to manage complex cases in the community across child-serving systems
- Ability to screen and assess crisis and emergency calls and assess the caller’s degree of acuity/severity and clinical necessity for treatment based on DCF/CSOC-approved criteria
- Must be computer savvy
- Ability to multi-task
- Demonstrate knowledge of a variety of approaches to intervention and support
- Bilingual (Spanish) is helpful
- Must be licensed in New Jersey for contractual requirements ***;
- Remote - DE, NJ, NY, PA ***
- Will rotate weekends and holidays ***
Diversity, Equity, and Inclusion
At AmeriHealth Caritas, everyone can feel valued, supported, and comfortable to be themselves. Our commitment to equity means that all associates have a fair opportunity to achieve their full potential. We put these principles into action every day by acting with integrity and respect. We stand together to speak out against injustice and to break down barriers to support a more inclusive and equitable workplace. Celebrating and embracing the diverse thoughts and perspectives that make up our workforce means our company is more vibrant, innovative, and better able to support the people and communities we serve.
We keep our associates happy so they can focus on keeping our members healthy.
Our Comprehensive Benefits Package
Flexible work solutions include remote options, hybrid work schedules, competitive pay, Paid Time Off (PTO) including holidays and volunteer events, health insurance coverage for you and your dependents on Day 1, 401(k), tuition reimbursement, and more.
